Established 2007

The Pet Mansion, Logo

Phone Icon

 (817) 837-9915

E-Fax:

 1-844-272-4008

Email:

 info@thepetmansion.com


Contact Us


Policies

The Pet Mansion is committed to providing your pet with a safe and healthy environment. Pets arriving must be in good health and current on all required vaccinations. The Pet Mansion will not accept female dogs who are in their estrous cycle (in heat).


Admission

All pets must be at least 16 weeks of age (4 months) old and have completed their 16-week vaccinations. We reserve the right to deny admittance to pets lacking proof of vaccinations, pets displaying signs of untreated or potentially contagious conditions, and female dogs who are not spayed or are in heat. If your pet is found to have fleas or ticks, we will treat the pet at the owner's expense.

Cat Getting Exam

Vaccinations

We require written verification of vaccinations from a licensed veterinarian. The vaccination requirements below apply to all dogs or cats visiting us.

Dogs

• DHP
• Leptospirosis (Optional)
• Rabies
• Bordetella

Cats

• FVRCP
• Rabies
• Feline Leukemia (Recommended Annually, but not Required)

To expedite the check-in process we recommend that all vaccine records be submitted before your pet's arrival. For your convenience, records may be faxed to us at 1-844-272-4008 or emailed to info@thepetmansion.com.


Medication

We will administer all oral medications and insulin provided by the owner. All medication must be in its original container with the prescribing physician's label indicating the name of the patient, name of the medication and the dosage and frequency.

Food

We recommend a consistent diet to maintain intestinal health and minimize digestive upset. Please bring the food in pre-measured bags for each meal served per day, so we know we are not over or under feeding your pet.

Check-In/Check-Out

We charge similar to a hotel – charges begin the day of check-in, and checkout is 12:00 pm (noon). If your pet is checked out after 12:00 pm (noon) the day of departure, you will be charged the full day rate. For Sunday and holiday pickup, the charges are 1/2 of the daily rate.

In the case of an emergency, we will contact you or your listed emergency contact and/or your veterinarian. If we cannot reach you, your emergency contact, or your vet, we will use the Animal Emergency Hospital of North Texas at the owner's expense.